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Target Shoppers’ Resilience, Eliminating Inefficiencies, Retail Data Goldmine

Retailers are working to update schedules rife with labor inefficiency. Plus, Target consumers helped the retailer continue its growth during the COVID-19 pandemic, and ACI says that retailers have a “goldmine of data” on consumer preferences.


$6.6B: Target’s total sales growth in the last two years, up 36 percent.

50%: Share of retail employees’ hours scheduled when no sales are made.

140: Number of Target stores expected to be remodeled by end of 2021.

50%+: Percentage of EY Global employees who want flexibility in their work schedules.

33%: Share of retail shoppers who would like to pay using contactless cards.

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