Retailers are embracing social commerce, meaning store associates are now content creators, too. Plus, eBay has a lot more company in the eCommerce game, and Coupang has an eye on long-term success after recent struggles.
54%: Share of highly connected consumers who buy items in stores.
$23M: Amount Coupang was fined for tampering with video and shopping search algorithms.
36%: Share of U.S. adult shoppers who have or would use BNPL.
$158M: Amount of inventory Coupang lost in a June fire.
47%: Share of consumers who have shopped at Amazon more in 2021 than in the past.