Order fulfillment and customer satisfaction take on new looks for retailers. Plus, Amazon continues to dominate Walmart in electronics and appliances, and startup sneaker companies are taking aim at Nike in the footwear wars.
24.7%: Share of consumer electronics and appliances purchases held by Amazon as of Q2 2021.
5.1%: Share of consumer electronics and appliance purchases held by Walmart as of Q2 2021.
44%: Portion of shoppers who would shop more in stores with buy online, pick up in-store capabilities.
50%: Share of Nike business expected to be digital by 2025.
57%: Portion of shoppers willing to change their habits to reduce their environmental impact.