Self-service kiosk and point-of-sale (POS) company NCR Corporation has promoted Owen Sullivan to president of the company, according to a press release. This compounds on his existing role of chief operating officer.
As both president and COO, Sullivan will now be responsible for executing NCR’s growth strategy, customer satisfaction and service delivery as well as transforming the company into one led by software and services, the release stated.
“Since his arrival three years ago, Owen has helped accelerate the transformation of NCR, drive a significant increase in customer satisfaction, establish our Business Unit-led organizational model and successfully execute our business plan,” said NCR Corporation CEO Mike Hayford in the release. “I look forward to his continued leadership as NCR drives growth by taking care of our customers and our people, focusing on product quality and making it easier to do business with NCR.”
Sullivan’s previous work history includes executive leadership positions with Manpower Group, FinTech provider Metavante, and 14 years working at IBM, according to the release.
Earlier this week, NCR donated $200,000 to Elevate Together in an attempt to bolster restaurant recovery in Black and Hispanic communities.
Elevate Together is powered by Round It Up America (RIUA), a nonprofit giving participating businesses ways to let customers donate to charities. By using the NCR Aloha POS platform, customers can make donations via RIUA, and customers can select “Round It Up” while paying their bills to up the total to the nearest dollar. The difference then goes to the restaurant’s chosen charity.
NCR Foundation, which made the donation, is also a founding partner of Elevate Together.
SpotOn, a fellow POS provider, said that while influxes of funds can help, the best way to help the lagging restaurant industry is to install more POS integrations into everything a restaurant does, with recovery being spurred by more omnichannel, digital connectivity.