Indonesia’s super app Grab posted second-quarter earnings that showed a marked focus on building out its app integrations with enhanced products for financial services, expanded delivery networks and a strategic alliance with Emtek Group.
Emtek Group is among Indonesia’s top conglomerates, with business units in technology, telecommunications and media. The collaboration between the two Indonesian entities is intended to drive digital transformation for the country’s micro, small and medium enterprises (MSMEs), particularly in tier 2 and tier 3 cities, according to a Grab press release.
The two companies are also planning to investigate other ways to team up — logistics, eCommerce, telemed and more. One collaboration already in the works is the integration of eCommerce firm Bukalapak’s stores on GrabMart. Emtek Group is the biggest shareholder in Bukalapak.
Anthony Tan, Group CEO and co-founder of Grab, said that in Southeast Asia, the amount users have spent on its super app offerings has escalated 27 percent year over year.
“At the same time, we’re creating more opportunities for merchants — our GrabFood merchant base has more than doubled, while merchants using GrabPay nearly tripled,” Tan added.
Grab grew its delivery network in the second quarter, rolling out in the Philippines with next-day delivery of locally-sourced fresh produce. The company has plans in the works to expand supermarket delivery into one more region before 2021 closes.
Ten new GrabKitchens are also being launched in the second half of this year. In addition, Grab is trialing new dine-in solutions like Scan to Order, which enable in-restaurant diners to read the menu, place orders and pay all from the app.
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“While the COVID-19 situation on the ground is challenging, our business continues to be resilient, and we are increasing our investments in our super app ecosystem in anticipation of the market recovery as vaccination rates improve,” said Peter Oey, CFO of Grab.
“Our deliveries business continues to outperform and is growing rapidly with the addition of new offerings such as GrabMart and GrabSupermarket, and we expect to continue investing heavily in this segment,” he added.